Legal
SMS/MMS Terms & Conditions
These terms explain how Supreme Trucking Insurance may communicate by text message for quote requests, service updates, certificate requests, document follow-up, and other insurance-related communications.
Text message questions?
Call (360) 936-7196 or email info@supremetruckinginsurance.com.
Supreme Trucking Insurance and AIC Insurance Agency (“Supreme,” “we,” “us,” or “our”) may send SMS text messages or MMS messages to customers, prospects, and business contacts who provide a mobile number and consent to receive messages from us. By opting in, you agree to these SMS/MMS Terms & Conditions.
1. Types of Messages
Messages may relate to trucking insurance services, including:
- Quote requests and application follow-up
- Document requests, upload reminders, and file status updates
- Certificate of insurance requests and service updates
- Policy, renewal, billing, or underwriting follow-up
- Appointment reminders, call-back requests, and customer support responses
These service messages require permission appropriate to the request. Separately, if you select our optional marketing SMS consent, Supreme Trucking Insurance may send recurring automated text messages about insurance quotes, renewal options and related insurance offers. That choice does not authorize unrelated offers or marketing by other businesses.
Messages may include text, phone numbers, links, images, or other media.
2. Consent and Opt-In
Simply requesting a quote, entering a phone number, requesting a callback or submitting an application does not give marketing SMS permission. To opt in on our website, enter your mobile number, select the separate unchecked marketing SMS checkbox and submit the form. This is your electronic agreement to the displayed disclosure. Only the subscriber or authorized user may give permission for that number; an agent cannot opt in on behalf of the customer.
Consent is optional and is not a condition of purchasing insurance, requesting a quote or viewing an estimate. You may choose phone or email instead. Permission to respond to a specific text conversation is not ongoing marketing permission. We retain the submitted choice, mobile number, disclosure version and text, source form, reference and receipt-time evidence with the request.
3. Message Frequency
Message frequency varies based on the messaging program you opt into and your requests. No fixed number of messages is promised.
4. Message and Data Rates
Message and data rates may apply. You are responsible for any charges from your mobile carrier, including SMS/MMS charges, data usage, or roaming fees. Supreme does not charge a separate fee for text messages.
5. Opt-Out Instructions
You may opt out of SMS/MMS messages at any time by replying STOP to any text message from us. You may also withdraw permission by calling (360) 936-7196, emailing info@supremetruckinginsurance.com or otherwise clearly asking us to stop. We honor reasonable opt-out requests. You may receive one final non-promotional confirmation. An opt-out is not permission for other marketing contact. Leaving the checkbox unchecked on a later application does not itself submit an unsubscribe request; please use one of these opt-out methods.
6. Help Instructions
For help, reply HELP to any text message from us. You can also contact us directly at (360) 936-7196 or info@supremetruckinginsurance.com.
7. Delivery Is Not Guaranteed
Message delivery can be affected by carrier filtering, network delays, invalid or changed numbers, device settings, outages, or other conditions outside our control. We are not responsible for delayed, blocked, or undelivered messages.
8. Privacy and Data Use
We may collect and use your mobile number, opt-in details, message status, and message content to send communications, support compliance records, respond to your requests, and improve service. We do not sell your personal information or share mobile numbers, SMS opt-in data or consent with third parties or affiliates for their own marketing. Service providers may process the information only as needed to support our communications and recordkeeping.
For more detail about how we collect, use, and protect information, please review our Privacy Policy.
9. Changes to These Terms
We may update these SMS/MMS Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date. Updating these terms does not expand an existing consent to new senders, channels or marketing purposes. We will request new permission where required.
10. Contact
Supreme Trucking Insurance / AIC Insurance Agency
201 NE Park Plaza Drive, Suite 110
Vancouver, WA 98684